Secretariat Services

The Secretariat Services is responsible for the management of administrative, financial and human resource related issues of the Secretariat. The Division works closely with the Program Divisions to implement activities under the various projects to promote gender equality and empowerment of women, and to strengthen the child protection system. It comprises of 4 Services.

General Administration Services

Provide general administrative support services as per the protocol. Monitor the proper use of the Pool vehicles for official purposes. Participate in procurement services.

Accounts Services

Responsible for developing, coordinating, implementing and improving programs, systems and procedure related to financial matters. Assist in procurement of goods, services and works.

Human Resource Services

Implement procedures on recruitment, selection, placement and other personnel actions affecting movement of staff. Take care of employees’ compensation and benefit issues and maintain personal records. Formulate and implement HRD Master Plan as per the approved Annual Review Plan. Undertake performance appraisal and evaluation of employees in collaboration with other Divisions and Services. Take care of matters concerning attendance, discipline, leave of absence, appointment, promotion, transfer and other personal movements. Secretariat Services

Administration and Finance Services.

The AFD is responsible for the management of administrative, financial and human resource related issues of the Secretariat. The Division works closely with the Program Divisions to implement activities under the various projects to promote gender equality and empowerment of women, and to strengthen the child protection system. The Division maintains accounting records in compliance with the financial rules and regulations in force.

Human Resource Services

Human resource management is another area of responsibility of the AFD. The Division oversees human resource management and development of the staff of the Secretariat.

ICT Unit The services is responsible for
  • Administrating, maintaining and developing server and LAN system
  • Developing, implementing, reviewing and maintaining computer-based information systems(eg. CMIS, GEMS and Tollfree help line)
  • To provide general ICT services to the office staff
  • Coordinating the procurement of required hardware and software
  • Maintaining and updating the website and official social media
  • To format and design office’s documents

Women Division

The Division looks after the program aspects of the NCWC from a women’s empowerment perspective. In line with the functions, the Division is responsible for coordinating and monitoring activities related to women’s rights and preparing periodic reports for submission to treaty bodies like the CEDAW and relevant SAARC Conventions. The Division is also responsible for implementing all activities related to protecting and promoting women’s rights and gender equality. Since the establishment of the Commission in 2004, the UN Systems, namely the UNDP, UNFPA and the UN Women have been and continue to remain its primary development partners.

The Asian Development Bank, since 2011 has also been supporting the NCWC, focusing on the economic empowerment of women and girl children and also in preparing a Gender Sectoral Diagnostic Study. The World Bank is also supporting the NCWC in preparing a Gender Policy Note. The Gender Focal Point Network, which comprises of focal points in various agencies of the government and non-government sectors is a key operational element of the Women Division. The Women and Child Protection Units (WCPU) in the Royal Bhutan Police is an important partner that the Commission works with. Furthermore, the Division also collaborates with numerous government and non-government organizations

Children Division

The Children Division is responsible for implementing and monitoring all activities related to the promotion and protection of the rights of all children in Bhutan. The Division is guided by the provisions of the Constitution of the Kingdom of Bhutan and other national legislations in particular the Child Care and Protection Act 2011. It also adheres to international and regional treaties on child rights like the Convention on the Rights of the Child and the SAARC Convention on Preventing and Combating Trafficking in Women and Children for Prostitution and the Regional Arrangement for the Promotion of Child Welfare in South Asia. The Division works in close collaboration with the Royal Bhutan Police, the Dratshang Lhentshog (Central Monastic Body) and other government and non-government sectors in addressing child rights issues and takes the lead in monitoring and enforcing the rights of children in the country. With the non-governmental sector, particular focus is on the implementation of welfare and counseling services for children, especially in connection to violence, abuse and exploitation.

The UNICEF has been the primary development partner but support has also been received from Save the Children. The SAARC Development Fund through its project “South Asia’s Initiative to End Violence Against Children” since 2012 has also been supporting the NCWC, focusing on ending violence against children.

Legal Services

The Legal Unit was established at the NCWC in 2012 with the appointment of a Legal Officer.
The main functions of the Unit are:

The services receives and handles cases related to issues pertaining to women and children. Most of the cases received so far are related to violence against women, women in special difficult circumstance, children in difficult circumstances, children in conflict with the law and seeking of legal advice and assistances. The Unit renders support and facilitates the complainant as per the existing laws of the Kingdom. It also coordinates with relevant agencies to assist the complainant, when the redress sought for is beyond the mandate and capacity of the NCWC. The Unit follows up and monitors the cases to ensure the wellbeing of the victims even after the closure of the cases.

The Unit screens and facilitates adoption process (both domestic adoption and inter-country adoption) as per the Child Adoption Act of Bhutan 2012 and the NCWC can only process the adoption of a Bhutanese Child. The Unit assesses and determines the suitability of the prospective adopting parents as per a set of procedures. The Unit, as a post adoption procedure, monitors and conducts evaluation of all the children adopted to ensure their well-being.

© 2021 National Commission for Women and Children.
Royal Government of Bhutan
Telephone #: +975 - 2 - 334549 / 334553
Toll Free Help Line #: 1098
Fax #: +975 - 2 - 334709
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